Support Center

How can we help you today?

Frequently Asked Questions

  • How do I create my first story?

    Getting started with Storyweave is easy:

    1. Open the Storyweave app
    2. Tap the "Create New Story" button
    3. Choose the theme for your story or use the quick start stories
    4. Tap "Generate Story" and watch the magic happen!
  • Can I save stories for later?

    Yes! Weave+ users can save stories to their library. You can access them anytime by tapping the "My Stories" tab in the app.

  • Is the content appropriate for children?

    Absolutely! All our stories are carefully crafted to be child-safe and family-friendly. We use advanced content filtering to ensure all generated stories are appropriate for bedtime reading.

  • How do I customise story themes?

    You can customise story themes by:

    • Selecting from our pre-made theme collection
    • Create unique themes by selecting specific characters, settings, and topics
    • Adjusting the reader's age to make the story more or less complex
  • What if I need technical help?

    Our support team is here to help! You can reach us through the contact form below or email us directly at contact@storyweave.co. We typically respond within 24 hours.

Contact Us

  • Email
    contact@storyweave.co
  • Response Time
    Within 24 hours
  • Hours
    Monday - Friday, 9 AM - 5 PM GMT

Additional Resources

Getting Started Guide

New to Storyweave? Learn the basics and start creating magical stories.

Read Guide →

Privacy Policy

Learn how we protect your data and maintain your privacy.

View Policy →

Terms of Service

Read our terms of service and user agreement.

View Terms →